Help Center

Cancel a subscription

Cancel through the provider that manages your existing purchase.

Find your billing provider

Open Account → Billing & subscriptions and check Billing provider. Use the management option for that existing subscription. Do not use a new signup checkout to cancel.

Web subscriptions

For a Stripe subscription, select Manage subscription to open the customer portal. Follow its cancellation steps and review the effective date. The current portal uses cancellation at the end of the billing period. Confirm the final status with the provider.

Apple subscriptions

For an Apple purchase, open your Apple subscriptions and select Ambera. Follow Apple’s cancellation controls and review the end date shown.

Open Apple subscriptions

Keep account actions separate

Ending a care relationship, uninstalling the app, and deleting an Ambera account are not the same as canceling a subscription. Review the subscription with the provider separately. Contact support if the provider shown is wrong or the management action fails.

Open Billing & subscriptions

Need more help? Contact Ambera Support