Help Center

Change, upgrade, or downgrade your plan

Review the capacity and payment effects before confirming a change.

Review a web subscription change

  1. Open Account → Billing & subscriptions, then Change plan or professional role.
  2. Choose the intended role and available plan. Review your professional details.
  3. Select Review change.
  4. Review current and proposed capacity, invoice lines, amount due now, and the recurring price when shown.
  5. Confirm only after checking the displayed terms, then complete any required Stripe payment or authentication.

Pending payment and capacity

A paid change takes effect when the provider confirms it. Use Refresh payment status if that control is shown. Do not start a duplicate purchase while a change is pending. A lower-capacity plan requires your active client count to fit first.

Apple and managed accounts

Apple price changes use the Ambera iPhone app and the existing Apple subscription. Some account-specific grants or managed workspaces require support. Use the controls shown for your account and its original provider.

Credits are not cash refunds

If a Stripe review shows a credit, it applies through Stripe’s billing calculation. It does not promise a cash refund. Review an expired or changed invoice again before confirming.

Review a plan change

Need more help? Contact Ambera Support