Help Center

Cookies and browser storage

Understand the Help Center and the signed-in app’s different storage needs.

This Help Center

Help Center search runs using the article index in your browser. This Help Center does not add advertising trackers or analytics cookies. Search queries and article-helpfulness choices are not sent to an analytics service. Hosting and support-email services may process operational information described by their applicable notices.

The signed-in web app

The Ambera web app uses session cookies for authentication and browser storage for encrypted messaging keys. Those are separate from this Help Center. Clearing app storage can sign you out or affect your ability to read older encrypted messages on that browser.

Before clearing storage

Try reloading or reopening the affected page after saving your work. Do not erase browser storage as the first step for a messaging problem. Contact support if you need recovery guidance.

Read about device keys

Read the Privacy Policy

Need more help? Contact Ambera Support