Find the step that needs attention
After signing in, Ambera checks account setup and access. Email verification, missing professional details, an invitation, or a subscription can each lead to a different next step. Follow the instruction shown for your existing account.
Try these checks
- For email verification, use the newest confirmation link.
- For a password rejection, follow all requirements shown and check that confirmation matches.
- For backup care, use the invited email and review Invitations rather than buying a plan.
- For a paid workspace, finish any provider payment step, then refresh account access.
- If the catalog does not load, retry when connected; do not choose a different role simply to bypass it.
If the same step repeats
Contact support with your chosen role, step, device/browser, and error text. Do not submit signup repeatedly or create another identity while the first account is still being set up.