Request a reset
- On the sign-in screen, select Forgot password?
- Enter the email address for your Ambera account and request the reset email.
- Open the latest reset email and follow its link. For a web reset, open the link in the same browser where you requested it.
- Enter and confirm your new password, then follow the instructions to return to Ambera.
If the email or link does not work
Check spam or junk folders and confirm that you entered the account’s email address. If you requested several emails, use the newest one. Request a fresh link if the previous one expired.
Do not send the link, password, or verification code to support. If you still need help, share only the email address, device, and the error text with sensitive details removed.