Try these steps
- Check that you are at app.amberahealth.com or the Ambera iPhone app.
- Confirm the email address for the account you already use. If you signed in with Apple, use the same Apple identity on iPhone.
- Check for an email-verification instruction and complete it.
- For email/password access, use Forgot password? and the newest reset email.
- If Ambera asks you to finish onboarding or review access, follow that screen rather than creating another account.
If it still fails
Contact support with your account email, device/browser, and the error text after removing sensitive details. Do not send a password, sign-in code, or reset link.