Start on the web
- Open Support to reach Messages & Support.
- Select New conversation and choose an available contact.
- Review the person or conversation before continuing.
- Write your message and select Send message. Wait for the sent result before leaving.
Use an existing conversation
Select a conversation from the list to view its messages and compose a reply. Available recipients depend on your account and relationships; Ambera is not an unrestricted directory of every user.
If a message will not send
Check your connection and the error shown. Keep the same draft while retrying. If the conversation is no longer available, your access or care relationship may have changed. Do not put passwords or other sign-in secrets in messages.
Messages are not an emergency contact method. Follow your care team’s instructions for urgent concerns.