Check the record
- Confirm the intended account and, for a professional, the selected client.
- Check whether the previous save or send completed successfully.
- Reopen the feature or use its Refresh control after saving your current work.
- Check your connection and return the app or browser tab to the foreground.
- If you use another device, make sure it is signed in to the same account.
Handle a conflict carefully
If Ambera says a record changed elsewhere, review the latest saved record before applying your edits. Do not repeatedly create new entries to force a sync or remove the original data. Live-tool state is shared; an old-looking timer should be checked before starting another session.
Still out of date?
Tell support which feature, when the change was made, and which devices show different results. Do not include the sensitive contents of the record.