Send a support request
Use Contact support for account access, billing, care connections, tool problems, privacy, or accessibility help. Choose the closest topic and describe what you were trying to do and what happened.
Include only necessary details
- Your name and the email address associated with Ambera.
- The device, app version or browser, and affected feature.
- The steps that led to the problem and the error text with sensitive details removed.
Keep medical and security information out
Do not include personal health information, medical history, diagnoses, medications, passwords, sign-in codes, payment-card details, or encryption keys. If you need medical help, contact your care professional directly. For an emergency, use local emergency services.
Accessibility help
Choose Accessibility in the contact form. Describe the page or action that is difficult to use and, if relevant, your assistive technology. You do not need to disclose a diagnosis or disability to report a problem.