Who needs to accept?
Care Team Connect helps you choose and confirm your care connections. A professional cannot simply add themselves to your Care Team or gain care access without the required invitation and acceptance.
- A professional invites or asks to connect with a client: the client must accept before the professional receives care access.
- A professional requests to join as backup: the client must accept before backup access begins.
- A client invites a care-team professional: the professional must accept before the connection becomes active.
- A client’s authorized primary professional invites a backup: the invited backup must accept. They can then join as backup without another client approval because the authorized primary professional initiated the invitation.
Connect on the web
Receiving or entering an invitation link or code does not itself grant access. The invitation must be valid, and the required person must accept.
- Ask your doula, midwife, or provider for their Ambera care-team code or invitation.
- Sign in to your existing family account and open Account → Invitations.
- Enter the care-team code and review the professional and role shown.
- Accept the invitation after reviewing it, then open Your care team to check that the relationship is active.
Choose connections carefully
An active care relationship gives the professional access to the shared information permitted for that relationship. This includes your official birth plan; it does not turn a private journal entry into a shared entry.
You can see your active primary and backup Care Team members in Your care team and remove connections using the available Care Team controls. Backup relationships stay separate from primary relationships.
If a code does not work
Check for typing errors and ask the sender whether the invitation is still valid. Professional capacity or account access can also affect a connection. Contact support if the intended relationship still cannot be established.