Help Center

Connect with a client

Use Ambera’s care-team invitation and code workflow.

Connect the client’s existing account

Share your care-team code through Ambera’s available linking workflow. On iPhone, the professional Linked Clients area includes Link Client. The client can enter the code during signup or later in Invitations on the web.

When you invite or ask to connect with a client, the client must accept before you receive care access. Ask them to review your identity and role first. If the client invites you, you must accept before the connection becomes active. An account must have the required access and available capacity for a new primary relationship.

A valid invitation link or code helps you find the invitation; receiving or entering it does not itself grant access. No care information is shared through a pending connection or request before the required acceptance occurs. You cannot add yourself to a client’s Care Team without the required invitation and acceptance.

Confirm the result

After acceptance, review Active clients or Linked Clients. Select the client and check the relationship shown. If the connection is missing, refresh the client list and review pending invitations.

Review Active clients

Understand client capacity

Connect with your care team

Backup doula and midwife access

End a care relationship

Need more help? Contact Ambera Support